Ticket resale sites for World Cup, concerts face surge of complaints, demands for refunds
Kelly Mongillo of Barrie, Ont., began frantically calling StubHub customer service in April to ask for assurances that her World Cup tickets were still valid. Mongillo paid StubHub, a scalper resale website, $1,700 Cdn in August 2025 for two tickets, figuring she was getting a deal for a game in New Jersey on June 13….